Delivery and Payment
This site uses "Paypal" secure system to accept payment. Even if you do not have a Paypal account you can still pay using your credit card using the "Guest" checkout. I also accept payment by cheque or Postal Order made payable to P. Grant. In the unlikely event that I cannot fulfill your order I will let you know and refund your payment.
Postage and Packaging
The price shown includes postage and packing to U.K. addresses. I do not currently ship overseas.
I will post your order as soon as possible, but as I am based in a very rural location this may take a few days, particularly in the Winter.
The parcel will be sent by "signed for" service - the customer is responsible for providing a complete, valid, current address where someone will be available to sign for the parcel. The customer may need to collect the parcel from sorting office if no-one is available to sign. Parcels returned as undeliverable will need to pay for re-posting to corrected address.
I expect you to be delighted with your purchase. If for any reason you are not, then please contact me immediately so we can put things right.
All my books are covered by a fourteen day no quibble returns policy. Books may be returned provided they are unused, and in original packaging.
Once the returned item has been received and checked I will refund the item price. Return postage costs are the responsibility of the buyer. If the returned item was made to order, or unable to be resold, there will be a fee deducted from the refund.
Hestan Isle Press is the trading name of Peter Grant, Barntimpin, St. Anns, Lockerbie, DG11 1HL